
Terms & Conditions
website or placing an order, you agree to the following terms and conditions. Please read them carefully.
Definitions
Store / Bite Me: The online dessert store operating in Kuwait.
Customer/User: Any person visiting or ordering from the website.
Products: All dessert items offered by the store.
Use of Website
Customers must use the website in accordance with Kuwaiti laws.
Bite Me may update or modify these terms at any time. The version published on the website is the official and binding version.
Products & Ingredients
We strive to display accurate product details and ingredients.
Actual products may vary slightly in decoration or appearance due to handcrafted preparation.
Customers must notify us of any food allergies; the store is not responsible for reactions caused by undisclosed allergies.
Pricing & Payment
All prices are listed in Kuwaiti Dinar and are subject to change without notice.
Accepted payment methods include KNET, credit/debit cards, and cash on delivery if available.
The store may cancel any order in case of pricing or system errors.
Orders & Preparation
Orders are prepared within the timeframe indicated on the product page.
Some items require longer preparation time (e.g., cakes or special-made orders).
Customers must provide accurate information and bear responsibility for errors.
Delivery
Delivery is available within Kuwait only.
Delivery time varies based on location and order size.
The store is not responsible for product quality issues resulting from late pickup or delays beyond our control.
Cancellation & Returns
Due to the nature of food items, returns or exchanges are not accepted after preparation or delivery.
Orders may only be canceled before preparation begins.
If an issue occurs with the product, customers must contact customer service immediately and provide photos within one hour of receiving the order.
Privacy
Customer information is protected and will only be shared with third parties when necessary, such as delivery companies.
Liability
The store is not responsible for any damages caused by improper storage or misuse of the products after delivery.
The store does not guarantee uninterrupted website operation.
Governing Law
These terms are governed by the laws of the State of Kuwait. Any disputes shall be settled before Kuwaiti courts.
