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  • Terms & Conditions

    website or placing an order, you agree to the following terms and conditions. Please read them carefully.


    Definitions

    Store / Bite Me: The online dessert store operating in Kuwait.

    Customer/User: Any person visiting or ordering from the website.

    Products: All dessert items offered by the store.


    Use of Website

    Customers must use the website in accordance with Kuwaiti laws.

    Bite Me may update or modify these terms at any time. The version published on the website is the official and binding version.


    Products & Ingredients

    We strive to display accurate product details and ingredients.

    Actual products may vary slightly in decoration or appearance due to handcrafted preparation.

    Customers must notify us of any food allergies; the store is not responsible for reactions caused by undisclosed allergies.


    Pricing & Payment

    All prices are listed in Kuwaiti Dinar and are subject to change without notice.

    Accepted payment methods include KNET, credit/debit cards, and cash on delivery if available.

    The store may cancel any order in case of pricing or system errors.


    Orders & Preparation

    Orders are prepared within the timeframe indicated on the product page.

    Some items require longer preparation time (e.g., cakes or special-made orders).

    Customers must provide accurate information and bear responsibility for errors.


    Delivery

    Delivery is available within Kuwait only.

    Delivery time varies based on location and order size.

    The store is not responsible for product quality issues resulting from late pickup or delays beyond our control.


    Cancellation & Returns

    Due to the nature of food items, returns or exchanges are not accepted after preparation or delivery.

    Orders may only be canceled before preparation begins.

    If an issue occurs with the product, customers must contact customer service immediately and provide photos within one hour of receiving the order.


    Privacy

    Customer information is protected and will only be shared with third parties when necessary, such as delivery companies.


    Liability

    The store is not responsible for any damages caused by improper storage or misuse of the products after delivery.

    The store does not guarantee uninterrupted website operation.


    Governing Law

    These terms are governed by the laws of the State of Kuwait. Any disputes shall be settled before Kuwaiti courts.